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Tel: +61-422-151-678 

20 Marra Ave, Canoelands NSW 2157

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TERMS & CONDITIONS

Liberty Retreat and Farm Stay: Terms and Conditions

Rates and General Terms

  • Rates are as per our booking rate and are charged per cabin per night. Each cabin sleeps a maximum number of 4 people per cabin. 

  • Charges will apply for any damage or repair and/or replacement of all or excessive clean.

  • In the event of a force majeure event such as bushfire, flood or other natural disaster that occurs during a stay, the proprietors of Liberty Retreat and Farm Stay at their absolute discretion reserve the right to relocate any booking to a hotel or dwelling of same standard or cancel the booking.

  • All bookings are subject to availability.

  • You must be at least 18 years of age to book Liberty Retreat and Farm Stay.

  • The proprietors of Liberty Retreat and Farm Stay do not accept liability for any errors or omissions on our website. We make every effort to ensure all information is accurate, Guests agree that all information given for the booking is true and correct. Credit card details must be the same as the booker unless the booking is purchased on behalf of a third party e.g. for a gift, in which case the details of the recipient must be disclosed at the time of booking. Any alterations and/or extensions to bookings are subject to availability. 

  • Smoking is not allowed in the cabins, car parks, gardens and all common areas at Liberty Retreat and Farm Stay. False activation of any fire alarm will incur a $1,950.00 fee, the current NSW Fire Brigade call out charge and 3rd party administration fee.

  • We accept normal wear and tear on the accommodation, if however, there are damages due to, but not limited to, (or excess cleaning required), burns and marks, damage and stains to soft furnishings, broken crockery and glass or damage by guests etc. we reserve the right to deduct the costs of these from the credit card account holder should this be necessary.

  • PLEASE NOTE: WE HAVE A VERY STRICT NO PARTY POLICY WHICH ALSO INCLUDES VISITING GUESTS. Guests must respect the peaceful nature of the location. Our local residents are very sensitive to disturbances  and unreasonable disturbances are prohibited. Music at a reasonable level during social get together's is permitted so long as noise control regulations are adhered to. Breach of these conditions may result in immediate cancellation of the booking.  

 

Payment Information

  • For all bookings, payment of the booking rates is payable at the time of the booking to confirm the booking.

  • The credit card used to pay the booking rates will be saved (via PayPal) and used as security during your stay (there is no money held or taken from the card and we would contact you if there were any damage or excess cleaning charges resulting from your stay). Please note there is a transaction fee on all credit card transactions.

  • As part of your confirmation, you accept the responsibility of;

a)     Ensuring the dwelling keys are secure and returned to the proprietors of Liberty Retreat and Farm Stay upon check out, in the case that you lose the dwelling keys you are liable for their replacement and the replacement of the dwelling locks.  

b)     Further charges for excess cleaning, garbage removal, damage within the dwellings and its lands.

The charges relating to points a) and b) will be taken from the credit card that secured your booking or by a credit card that you may provide.

Check in Times and Key Collection

  • Check in is from 2pm on the day of your arrival and checkout is at 12pm on the date of your departure. See your confirmation and pre arrival emails for key pick up instructions.  Failure to return keys will result in a $150 charge.

  • Late departures will incur a $75.00 fee. 

 

Guest Registration and Security Deposit

  • A Guest registration form is required to be completed for all bookings. This registration is in the form of your confirmed booking .

Cancellations

  • If you cancel your accommodation and we can secure a replacement booking for the same period your booking rates will be refunded less a $100.00 administration fee. If however the cabin cannot be relet, your booking rate is not refundable. If you shorten your stay, the unused portion of your rental is not refundable. Please note that a change of booking dates attracts the same conditions for cancellations as stated in this section.

  • If you cancel any booking made through Stayz, Booking.com, Airbnb or other booking provider you may be required to pay further fees to those providers pursuant to their cancellation policy. Any costs imposed by any other provider are in addition to any costs imposed by Liberty Retreat and Farm Stay.

 

Bad Books Register

  • Liberty Retreat and Farm Stay participate in the Bad Book register. By accepting this booking you hereby agree that if you or any occupant covered by this booking, including any Guests, breach our Terms and Conditions, your Name, Phone Number and Email address along with details of the breach/breaches may be disclosed to the Property Owner and/or other Agents participating in the Bad Book register.

  • Liberty Retreat and Farm Stay reserves the right to refuse or cancel a booking where a Guest may be registered on Bad Books. Liberty Retreat and Farm Stay adhere to the Holiday Code of Conduct respecting the local residents of the area. Our policy requires a maximum of adults in a particular dwelling to help reduce noise complaints, excess cars and disruption to the neighbouring properties Any guest found to be hosting a party or over-crowding the property will be immediately evicted without refund.

 

Our Cabins

Our cabins have a shower, toilet, kitchenette, mini lounge area (with lounge which pulls out to a second double bed), loft for sleeping and a large deck.  Each cabin is equipped with air conditioning, tea and coffee facilities, milk, shampoo and conditioner, body wash, towels, linen, blankets, doonas, pillows, toilet paper and a hair dryer.

Other toiletries are not provided so please bring your own.

 

Damage and Breakages

  • All Guests are responsible for any loss or damage arising from accidental breakages or other damage to the cabin or common Property during their stay, including any additional cleaning, removal of excess garbage, repairs or replacement of items in the Property. Please respect the Property and do not move furniture around. A fee may be charged should this occur.

  • Use of the Property & Eviction

  • Liberty Retreat and Farm Stay is also the residential dwelling of the proprietors community, which we expect all Guests to respect. The cabins are to be used strictly as a holiday dwelling by the Guests and the number of occupants must not exceed the maximum set by Liberty Retreat and Farm Stay. Liberty Retreat and Farm Stay is not to be used for any other purpose or by any greater number of occupants. The use of the Property for a function, party or other like gathering is strictly prohibited without prior written approval of the proprietors of Liberty Retreat and Farm Stay. If you use the Property for a function, party or other like gathering without prior written approval:

a)     Your stay at the Property will be terminated;

b)     All Guests and other occupants of the Property will be removed from it by our Security Contractors and local Police (if required);

c)     All monies paid will be forfeited. In addition the Guest agrees to pay for the cost of the Security Contractors, Police noise abatement orders and noise pollution fines imposed by Council.

 

Use of Facilities/Participation in activities

Liberty Retreat and Farm Stay is a working farm. It is a strict condition of all bookings that use of the facilities and participation in activities at Liberty Retreat and Farm Stay is at the sole and absolute risk of each Guest. Each guest accepts full responsibility for any risk assumed by them in relation to their use of facilities and/or participation in activities during their stay at Liberty Retreat and Farm Stay.

At no time will a parent, guardian or carer allow an infant or person under their care to use the facilities or participate in an activity without their direct supervision. Failure to agree to or observe these terms will result in the booking being cancelled.

 

Indemnity

No liability is accepted for any injury, debt, damage, loss, delay, expense or inconvenience caused directly or indirectly by events beyond the proprietors of Liberty Retreat and Farm Stay control. No responsibility is taken for Guests personal Property left on or near the premises. It is strongly recommended that Guests take out personal insurance should any unexpected situations arise before or during your stay with us.

 

Number of occupants and vehicles

Each cabin is equipped for a specific number of Guests. No additional mattresses, tents or caravans, or more cars than the Property accommodates are allowed. If a Property is reported to be overcrowded the tenants will be asked to vacate with no refund made. If required, we can arrange cots for young children at an additional charge. 

 

Parking of vehicles should only be parked in spaces provided with the Property. Any additional vehicles MUST NOT be parked in any other space.

Property Description

Liberty Retreat and Farm Stay describe the premises, position and furnishings to the best of their ability and in good faith. Images of the cabins in any brochure or on any website are to be taken as a general indication of the appearance of the Property, for example it is possible that furniture has been replaced or moved. No responsibility or refunds for minor or non-material differences will be accepted.

 

Property Tariffs

Please note that every effort has been made to maintain accuracy of the property tariffs, however Liberty Retreat and Farm Stay reserves the right to correct changes and adjust prices from time to time as errors may occur.  You will be advised of any adjustments to prices as soon as practicable.  Rules may also apply at different times that dictate the minimum number of days for a particular rate to apply, or that require arrival on a particular day of the week with weekly bookings etc.

 

Internet Connection

The operation of any internet connection during your stay is not guaranteed and may be disrupted or unavailable. The Guest will not hold the proprietors of Liberty Retreat and Farm Stay liable for the availability or disruption in any internet connection.

 

Inspections & Repairs

If the proprietors of Liberty Retreat and Farm Stay believes that these Terms and Conditions may have been or are being breached, they reserve the right to inspect the cabins at any time during your stay without notice. Liberty Retreat and Farm Stay may also effect entry to carry out emergency repairs without notice. At all other times during your stay Liberty Retreat and Farm Stay will provide 24 hours' notice of any inspection that may be required for maintenance or other management reasons.

 

Pets

Pets are welcomed with prior approval of the proprietors of Liberty Retreat and Farm Stay. Any additional cleaning costs will be charged.

Cleaning and Garbage

Garbage bins are provided. Please ensure that all garbage is removed from your cabin and placed in bins provided. If you leave excess garbage in the cabin or on its land you will be required to pay additional cleaning and garbage fees. These fees will be taken from your credit card you provided when booking the property.

 

Security and Break Ins

All Guests are responsible for keeping the Property secure during their stay and will be responsible for any theft or damage to the cabin or Property due to neglect in this area. It is important to ensure all windows and doors are closed and locked prior to departing. 

 

Discounts

In the event of minor faults and/or malfunctions of appliances or inclusions, there is no obligation from the proprietors of Liberty Retreat and Farm Stay to compensate or discount.

 

Lost Property

If requested we will endeavour to recover and return items of value inadvertently left at the Property, but take absolutely no responsibility for their recovery or return. Postage, packaging and the cost of sending out a staff member to search for the item will need to be paid in advance; a minimum cost of $20.00 applies.  Items found and delivered to us by the Property cleaners will be held for claiming for a maximum of 2 weeks and if not claimed will be disposed of.

 

Governing Law

The Law of NSW governs your use and occupation of the Property during this reservation.

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